Call flow
Describe incoming, outgoing calls and necessary transfers.
C2M service in Morocco
VoIP telephony: Telephony adapted to your teams.
Voice over IP uses the network for telephone communications. A VoIP project must connect the needs of employees, positions, numbers and network capabilities.
C2M / SERVICES
VoIP telephony
A project defined based on your needs.
01 Call flow
02 Positions and users
03 Network
Understand the need
Start from your situation.
Before choosing a solution, you need to understand how calls arrive, are transferred and are handled between teams. The quality of the connection and the equipment already in place are part of the study.
A scope adapted to your organization.
Present your current tools, the people involved and the desired result. C2M will be able to clarify with you the technical points and the steps to study.
Explain your project to usPoints to study
What the VoIP Telephony project covers.
The final perimeter depends on your uses and the elements already in place.
Positions and users
Identify teams, locations and communication equipment.
Network
Check connectivity and the place of telephony in the infrastructure.
Your project with C2M
How to move forward?
A first discussion allows you to avoid choosing a tool before having described the needs. Here are the three points to prepare together.
01Present the current organization of calls.
02Specify positions, numbers and expected functions.
03Check call paths and network integration.
Frequently asked questions
Know before you start.
The answers depend on the context of your organization. A discussion makes it possible to specify the constraints and the available options.
Does VoIP require a suitable connection?
Yes. The quality of the link and the network must be examined based on the number of users and other uses.
Can we keep existing equipment?
The compatibility of workstations and infrastructure must be checked on a case-by-case basis.
Related services
Explore complementary solutions.
Let's discuss your project.
Indicate your activity, your current tools and the expected results. C2M can study the scope of your project with you.
Request a quote